Privacy policy
🔐 Privacy Policy | Zonta Trading
Last Updated: February 11, 2025
At Zonta Trading, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website zontatrading.com or use our services.
By accessing or using our services, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use our services.
1️⃣ Information We Collect
We collect different types of data depending on how you interact with us.
📌 Information You Provide to Us
✅ Contact Details – Name, email, phone number, and shipping/billing address.
✅ Order Information – Payment confirmation, order history, returns & exchanges.
✅ Account Information – Login details, security preferences.
✅ Customer Support – Messages or inquiries sent via our contact form or email.
📌 Automatically Collected Information (Usage Data)
We use cookies and tracking tools to improve your experience:
✔ Device & Browser Information – IP address, device type, operating system.
✔ Website Activity – Pages visited, time spent on site, and interaction logs.
📌 Information from Third Parties
🔹 Shopify (Ecommerce Platform) – Processes payments and powers our online store.
🔹 Payment Providers – Secure transactions via credit/debit card processors.
🔹 Logistics & Fulfillment Partners – Order processing, shipping, and tracking.
2️⃣ How We Use Your Personal Information
Your data is used to:
✔ Process & fulfill orders (shipping, returns, and customer service).
✔ Improve website functionality & user experience.
✔ Send service updates and promotional offers (only with your consent).
✔ Detect & prevent fraud or unauthorized activities.
3️⃣ Sharing Your Information
We do not sell or rent your personal data. However, we share necessary information with:
✔ Logistics & Fulfillment Partners – To process and ship your orders.
✔ Payment Processors – Secure transactions via trusted third parties.
✔ Legal Authorities – If required by law or fraud investigation.
We ensure all third-party service providers comply with data protection laws.
4️⃣ Data Security & Protection
We implement industry-standard security measures (encryption, firewalls, and data access controls) to protect your personal information.
However, no system is 100% secure, and we encourage you to use strong passwords and avoid sharing sensitive details over email.
5️⃣ Your Privacy Rights
Depending on your location, you may have the following rights:
🔹 Access & Request Information – Ask what personal data we store.
🔹 Modify or Delete Data – Request updates or removal of your data.
🔹 Opt-Out of Marketing Emails – Unsubscribe anytime via the email footer.
To exercise your rights, contact us at:
📧 info@zontatrading.com
📞 +86 13516894331
6️⃣ Cookies & Tracking Technologies
We use cookies for:
✔ Website functionality & personalization
✔ Analytics & performance tracking
✔ Marketing & advertising optimization
📌 Managing Cookies: You can disable cookies via your browser settings, but this may impact website performance.
For more details, visit Shopify’s Cookie Policy.
7️⃣ Third-Party Websites & Links
Our website may contain links to third-party services (e.g., payment providers, shipping partners). We are not responsible for their privacy practices, so we recommend reviewing their policies.
8️⃣ Data Retention & International Transfers
Your data is stored securely and retained only as long as necessary for legal or business purposes. If we transfer your information outside your country (e.g., to China-based fulfillment partners), we ensure adequate protection measures are in place.
9️⃣ Children’s Privacy
Our services are not intended for children under 16. If we discover that a minor’s data has been collected, we will delete it immediately.
🔗 Contact Us
For privacy-related inquiries, please contact:
📧 info@zontatrading.com
📞 +86 13516894331